Datenschutzerklärung
Last updated: July 19, 2026
This Privacy Policy explains how Pluxira collects, uses, and discloses your personal information when you visit, use, or make a purchase from www.pluxira.com, and describes the rights and choices you have.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes to our practices or for legal reasons. When we do, we will post the revised version on this page and update the date above.
How We Collect and Use Your Personal Information
We collect personal information from you directly, automatically as you use our site, and occasionally from third parties such as our service providers. We use this information to run our store, fulfil your orders, communicate with you, keep our store secure, and comply with the law.
What Personal Information We Collect
- Information you give us: your name, billing and shipping address, email address, phone number (if provided), order details, and account information.
- Information we collect automatically: device and browser data, IP address, and how you interact with our site, gathered through cookies and similar technologies.
- Information from third parties: data from our payment processors, shipping partners, and analytics or marketing providers who help us operate the store.
How We Use Your Personal Information
- Fulfilling orders: to process payments, ship your order, and provide order updates and support.
- Marketing: to send you communications where you have consented or as otherwise permitted by law.
- Security and fraud prevention: to protect our store, our customers, and ourselves.
- Improving our service: to understand how customers use our store and to make it better.
Cookies
We use cookies and similar technologies to power core functionality, remember your preferences, and understand how our store is used. You can control cookies through your browser settings, though disabling them may affect how the site works. Where required, we ask for your consent before setting non-essential cookies.
How We Disclose Personal Information
We share personal information with trusted parties who help us operate our business and where required by law. This includes our e-commerce platform (Shopify), payment processors, shipping and fulfilment partners, and analytics and marketing providers. We may also disclose information to comply with legal obligations, enforce our terms, or protect our rights.
| Category of information | Who we disclose it to |
|---|---|
| Identifiers & contact details | Platform, payment processors, shipping partners |
| Order & transaction data | Payment processors, fulfilment partners |
| Usage & device data | Analytics & marketing providers |
Third-Party Websites and Links
Our store may contain links to sites we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
Children's Data
Our store is not intended for children, and we do not knowingly collect personal information from them. If you believe a child has provided us with their information, contact us and we will delete it.
Security and Retention of Your Information
No method of transmission or storage is perfectly secure, but we take reasonable measures to protect your information. We keep personal information for as long as needed to provide our services, meet legal obligations, and resolve disputes.
Your Privacy Rights (EU/UK & US)
EU/UK (GDPR): If you are located in the EEA, the United Kingdom, or Switzerland, we process your personal data under the EU GDPR and UK GDPR. Our lawful bases include performance of a contract (to fulfil your orders), your consent (for marketing), and our legitimate interests (to run and secure our store). You have the right to access, rectify, erase, restrict, or object to processing, and the right to data portability. Where we transfer data outside the EEA/UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses. You may lodge a complaint with your local data protection authority — in the UK, the Information Commissioner's Office (ICO).
US state privacy rights: Depending on where you live, you may have the right to access, delete, or correct your personal information, and to opt out of targeted advertising or the "sale"/"sharing" of your information. To opt out, visit our Your Privacy Choices page.
To exercise any of these rights, contact us at support@pluxira.com.
Contact
If you have questions about this policy or how we handle your information, reach out to us:
Store: Pluxira
Business Address: 27925 Beautyview Ln Lot 8, Gravois Mills, MO 65037, United States
Warehouse Address: 37 Eoropie, Eoropie, Isle of Lewis, HS2 0XH, United Kingdom
Email: support@pluxira.com
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM PST
Website: www.pluxira.com